Support

Help with the ClearPath Compliance provider documentation app

Getting started

• Create your account and subscribe on our website, then sign in to the app with the same email and password.
• Want to look around first? Tap “Explore the demo” on the sign-in screen for a full tour with sample data — no account needed.
• Add your clients, then start logging service notes, HPC time, and more.

Common questions

I subscribed on the website but the app still shows my trial. On the More screen, tap Refresh to re-check your plan. If it still doesn’t update, sign out and back in.

How do I manage or cancel my subscription? On the More screen, tap Manage Subscription, or manage it from your account on our website.

How do I delete my account? Go to More → Settings → Delete Account. This permanently removes your account and data.

Is my data secure? Yes. See our Privacy Policy and Terms of Service for details on how your data is stored and protected.

Legal

• Terms of Service
• Privacy Policy
• Business Associate Agreement (BAA)